Skip to main content

Leading the way

Careers at MyKnowledgeMap

Technical Support Engineer

 

MyKnowledgeMap is one of the UK’s longest established learning technology companies. We regularly win awards for innovation and continue to drive development of our products in new exciting areas. Our customers are mainly university medical and nursing schools and related healthcare organisations in the UK, Australia, USA, Singapore and other countries – and we are experiencing significant growth across all our target markets.

We are now looking for talented and ambitious developers to be part of a growing team responsible for developing and supporting MyKnowledgeMap’s award winning products.

The Agile team uses technologies like .Net Core, ReactJS, Flutter, Azure, SqlServer and CosmosDB. We want to hear from anybody who has experience with at least some of these technologies, wants to learn and grow and is up for a challenge. Work is varied and fast paced, with mainly greenfield development.

Based in the centre of York, we can offer benefits that many employers do not – such as remote working, flexibility, possibility of part-time, opportunity to cross train and a friendly, relaxed team. It would be ideal for someone who wants to have more influence in tech and architecture decisions, to pick up new skills and to move their career on to the next stage. You must be focussed on quality and have great attention to detail.

We can offer 33 days holiday (including Bank Holidays), a contributory pension scheme and training. Pay is competitive and commensurate on experience and talent.

Responsibilities

  • Investigating and resolving technical incidents
  • Supporting system integrations
  • Managing software releases and upgrades
  • Monitoring server and application capacity and performance
  • Monitoring application issue logs
  • Fixing application issues

Experience

  • Experience with Microsoft Azure stack
  • Experience an API or SaaS based business supporting products
  • Good working knowledge of SQL Server administration and development
  • ASP.NET MVC Knowledge

Skills

  • The ability to manage your workload and prioritise tasks
  • Customer facing skills combined with excellent verbal and written communication skills

Package & benefits

  • Up to £35,000 per annum
  • 25 days of holidays
  • Pension scheme
  • Flexible working with option to work from home up to 4 days per week once staff return to office
  • Company shares scheme

Benefits:

  • Casual dress
  • Company events
  • Company pension
  • Flexible schedule
  • Sick pay
  • Work from home

 

Apply now by emailing us at careers@myknowledgemap.com

Say Hello

Get in touch with the team

If you would like to discuss one of our learning technology platforms, or have an exciting project
you would like us to get involved in, feel free to get in touch with the team.

Back to top