Services
Customisation and Implementation
Whether it's adding a logo, supporting a project implementation
or building a complete national infrastructure, MyKnowledgeMap has
unparalleled expertise in helping companies to create and implement
learning technology which reflects the needs of their people and
their industry. We offer excellent value for money within a company
that's large enough to cater for international projects and small
enough to retain flexibility, nimbleness and excellence in customer
care. And we have a unique mix of strong products and years of
customisation and project experience that can deliver to and beyond
your expectations.
Consultancy and Integration
Our consultants have a wealth of experience from our work
implementing large scale learning systems across the corporate,
health and education sectors. We have worked with organisations
such as 3M, CIPD and Leeds University to create learning and
training infrastructures, management information systems, public
facing websites and back-end databases.
We also recognise that today's technical solutions need to
integrate and share data and have the knowhow and experience to
ensure even the most complex integrations can be done.
Support
The same team who designs, develops and quality controls our
products and solutions provide back up and support for your
questions and issues. We run a 24x7 on-line helpdesk, aim to
respond within one working day and we understand the importance of
running and maintaining business critical systems. Our
support services are also flexible, ranging from standard packages
to highly customised services which exactly meet your specific
needs and requirements.
Hosting
Because our SaaS products and services include hosting as
standard, we know a lot about hosting, whether it's on shared
services or dedicated servers. All our hosting partners are ISO
27001 and SAS 70 Type II certified and offer great security and
support.
Our standard hosting is far from basic, but if you need even more
than that, we can offer dedicated hosting arrangements, Anti-Virus
tools, email hosting, IDS, enhanced monitoring, SSL certification,
offsite back up storage and a lot more besides.
Contact Us
Whatever the existing level of technology and knowledge in your
organisation, we can use our expertise to ensure that your team
receives the support and advice that is right for your
organisation. Please contact us today to talk to us about your needs
and how we can help you achieve them.