Case Studies

We've become the first port of call for people who need to provide learning and skills support to entire sectors. The case studies below show some of the learning infrastructure projects we've completed.

Improve logoNational Skills Academy for Food and Drink

Client: Improve, the Food and Drink Sector Skills Council.

Challenge: To develop a virtual hub for Improve's new national Food & Drink Skills Academy, providing an infrastructure for e-learning that will eventually range from apprenticeship level to degree level.

Solution: MyKnowledgeMap developed a bespoke academy infrastructure tailored to the needs of the food and drink sector.

The e-academy skills portal contains:

  • Productivity tools
  • Skills gap analysis
  • A range of highly interactive e-learning and training
  • Level 3 and 4 management training

This virtual e-learning hub works in conjunction with a physical excellence network comprising accredited employers, colleges, universities and private training providers. The academy’s e-learning includes case studies, walk-through examples, a Cause & Effect tool, and a Bottle-neck tool which are all available to learners within their working environment.

There is also a catalogue of generic e-learning, including skills such as basic numeracy and literacy, together with skills training in areas such as lean manufacturing. This is customisable by each of the eleven food & drink sectors.


NSAPI logoNational Skills Academy for the Process Industries

Client: National Skills Academy for the Process Industries (NSAPI).

Challenge: To redevelop the website for the National Skills Academy for the Process Industries. This was done in several phases to provide an infrastructure for e-learning and incorporate a portal to the Cogent Skills Passport system.

Solution: MyKnowledgeMap used our bespoke academy infrastructure and tailored it to the needs of the process industries. We created it to allow NSAPI members to manage the site’s content easily, without needing website development experience.

We redeveloped the website to create a much more lively and user-friendly experience. This included:

  • Rewriting copy to be more arresting and punchy
  • Incorporating sector-specific images
  • Implementing an RSS Feed for news and events
  • Changing the NSAPI PDF brochure into an animated page-turning brochure
  • Redeveloping the conference website with the same framework

Association of Town Centre Management logoInstitute of Place Management e-academy

Client: Association of Town Centre Management (ATCM).

Challenge: The Institute of Place Management (IPM) is a professional institute tasked with developing and supporting the creation of sustainable formal structures of place management. They needed an e-academy structure which would support the management of internal courses on centre management and enable project players to communicate, find information, and organise complex administrative and auditing tasks.

Solution: MyKnowledgeMap used their EMPOWER infrastructure to implement the IPM's e-academy. The IPM e-Academy integrates workshops, courses and libraries of e-learning, online books and podcasts seamlessly. It can be used to manage inductions, organise appraisals and deliver and document mandatory health and safety training. It includes a complete self-assessment and 360-degree assessment system and tracks user progress.

The infrastructure is designed for use across any subject areas. Its sophisticated group-ware environment provides collaborative training for geographically dispersed users using only a web browser.


Cogent logoCogent Skills Passport System

Client: Cogent, the Sector Skills Council (SSC) for the Chemicals and Pharmaceuticals, Oil and Gas, Nuclear, Petroleum and Polymer Industries.

Challenge: To produce a passport and upskilling platform that records personal learning and development.

Solution: A smartcard-based system which enables learners to carry a secure record of their learning and achievement. The card can be read straight to a desktop or workstation using a contactless card reader, and that can easily be integrated with personal ID systems. It gives employees a clear record of achievement and the ability to develop their careers throughout the sector.

Leading personal identity card supplier Payne Security partnered with MyKnowledgeMap to produce the cards for the system which integrates the contactless smartcard technology used by Transport for London’s Oystercard.

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