Retail Skills Library

Retail training by retail experts

The Retail Skills Library offers retailers a vast resource of retail-specific e-learning content. It’s a unique knowledge bank—no existing e-learning is so comprehensive, and aimed so squarely at people in retail.

The Library is written and designed by leading retail experts, and backed up by the most innovative e-learning tools available. Best of all, it offers great value to retailers looking for quality, flexible training which will make a real difference to productivity and won’t break the bank.

Store Management

Essential skills for anyone looking to significantly improve management of their business. The Store Management learning packages comprise of reflective learning activities where learners are encouraged to reflect on their work using learning logs embedded in the learning.

Store Operations

An opportunity to develop new knowledge, new skills and new business prospects—and all in a format that’s specially designed to fit around the demands of retailing.  The Store Operations packages focus on the core skills necessary for success in a small or medium-sized retail business: marketing, security, product range planning, and more.

First Line Management

Comprehensive coverage of retail management training, broken down into topics which help managers to understand different strategies and styles. The Store Management packages are made jointly with the Chartered Management Institute which has been helping managers to develop and maximise their potential for over twenty five years.

Retail Selling Skills

The Retail Selling Skills packages are designed to help retailers increase sales and profits through staff training in a number of key areas. They consist of bite-size chunks of flexible learning, which staff can slot into their daily routine with minimum disruption, increasing profits and sales without impacting on day-to-day business.