Our Principles
We want you to know what we do, of course, but you might also
want to know how we do it.
Whilst our objective is to increase shareholder value, our
concept of value is somewhat broader than the traditional monetary
definition. As shareholders, it is very valuable to us to earn and
retain the respect of our customers, partners, employees,
competitors and wider community.
If you already know MyKnowledgeMap then you will know that we
operate according to the following guiding principles.
Mission
Our Mission is to be a trusted provider of the best Customer and
User experience in learning technology for improvement of skills
and knowledge.
Passionate about design and innovation…
We're passionate about all dimensions of design and innovation:
usability, functionality, graphic, architecture and technical
design. And we're passionate about innovation in embracing new
markets, new products, new alliances and new commercial models.
Delighting our customers…
As a Trusted Provider, we want always to be seen as good
partners and suppliers which means delighting whenever we can; in
our development, our support, our flexibility, our responsiveness,
our quality, and, most importantly, our commitment to and
understanding of your requirements and priorities.
Supporting our partners…
Everything we do, we do as partners, whether you are a customer,
a technical or marketing partner, an agent or reseller; we invest
for our future as well as yours. If our partners win, we win. Our
guiding principles in supporting partnerships are fairness,
integrity and value for money.
Long term relationships over short term
profitability...
Good business is based on alliances and mutual respect. We
believe that we will grow and prosper if we invest in relationships
with our customers and partners and avoid going for short term
profit at the expense of long term relationships.
Social responsibility...
We encourage and support our team's personal involvement in the
local community and have invested in projects which support the
wider community. We consider the effects of all our activities on
the local and global environment. And we always aspire and
plan to do more.
Growing our people...
If we are to have the capability to deliver all the above then
we need to grow our skills and experience and we also need to
continually develop as people. Ideally, working for MyKnowledgeMap
should be an exciting, inspirational, supportive, rewarding and fun
experience.
Each member of our team has been hand-picked for their
individual strengths, and we build upon these strengths to develop
the whole team. Everyone is important in the MyKnowledgeMap team…
and our team is the underlying strength of MyKnowledgeMap.
Equal opportunity...
Every employee is responsible for ensuring MyKnowledgeMap's
policy of equal opportunity is applied to our dealings with our
clients and suppliers and shares in the knowledge that it is
unlawful to commit, authorise, contribute to or condone acts of
discrimination.