MyKnowledgeMap

Diabetes Care Skills Diagnostic System

Client: The National Health Service (NHS)

Primary Aim: Eight North London Primary Care Trusts (PCTs) invited MyKnowledgeMap to develop a skills diagnostic system for diabetes care.

Key Challenge: The diagnostic system needed to be relevant for a wide variety of workers with a broad range of skills in diabetes care.

Solution: MyKnowledgeMap has worked with the NHS over a number of months to adapt their existing skills gap scheme and to develop an innovative, leading-edge diagnostic system. This establishes a standard of diabetes care that is in line with the National Institute for Clinical Excellence (NICE) guideline.

The system can cross-match and tailor skills targets for a wide variety of job roles. The advantage of this for its users is that it allows people to identify those skills that are of the highest priority to them inidividually for their skill development, and provides a structure for improving them.

The advantage of this system for an organisation is that it allows individual PCTs, or indeed a general consortium, to identify particular skills gaps not at an individual level, but at an organisational level. This in turn enables them to address training and skill gap issues at a structural level.

Post-implementation evaluation

The system is now in pilot, and in use by a wide variety of professionals. Regarded as a great success, it is already being enhanced in a number of areas.